We accept Mastercard, Visa, Paypal, Direct Deposit (for Australian customers), Cheque and Money Order.
If you pay by direct deposit, cheque or money order, we will wait until the funds have cleared before we ship.
Please quote your order number (displayed after checkout confirmation) when making your deposit.
Cheque and money orders should be posted to:
2xO™ Group Pty LtdPO Box 7583Bondi Beach NSW 2026Australia
Please remember to provide your full name and your quote order number (displayed after checkout confirmation)
and email us to advise when your payment has been posted.
Orders are processed daily Monday to Friday at approximately 1pm Bondi time and are shipped out the same day.
Estimated delivery times are:Aussie Post (within Australia): 3-7 business daysInternational Air Mail: 7-21 business days
Aussie posties aren’t prone to going postal and they’re generally pretty good at delivering on time but sometimes things happen that are out of our control. If you don’t receive your item within the time frame estimated, give it one more day then send us an email to firstname.lastname@example.org with your order number – it’s on the confirmation email we sent you. And we will endeavour to find out what’s going on.
Not sure if it’s what you want? No worries, we accept any return, for any reason, as long as it is unused and in original condition. Just send it back within 14 days of receipt and we will refund your purchase price. Send it where? 2xO – Second Time Around PO Box 7583 Bondi Beach NSW 2026 Australia
Our products are photographed in a professional studio environment to ensure they are depicted as accurately as possible. But we can’t control the calibration of your monitor so we can’t guarantee that the exact shade that you see on your screen is the exact shade that we see on ours. We’ve never had a complaint yet, but if it turns out you thought you were getting bondi blue and you got ocean blue then remember you can send it back - hassle free, as per our returns policy.
The small print can be found by clicking on ‘terms’ on the bottom of each page of our website.